Terms & Conditions

Welcome to the Trade Warehouse Direct website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Trade Warehouse Direct Pty Ltd's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Trade Warehouse Direct' or 'Trade Warehouse' or 'us' or 'we' refers to the owner of the website whose registered office is 1/18 Profit Pass, Wangara, WA 6065. Our ABN number is 66146745780. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, product images and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws Australia.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Trade Warehouse Direct and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of Trade Warehouse Direct. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Trade Warehouse Direct takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Glitches with the website relating to both vastly inaccurate product pricing, or shipping quotations occur very occassionally, however when they do we reserve the right to correct the error and offer you the opportunity to pay the correct price, or we can cancel your order and refund you in full.

Contact With Us

You can contact us using our phone number or by email and we will attempt to assist you in a timely manner. Sometimes things happen beyond our control (phone system failure, internet connection not working, etc) which may prevent us taking your call or responsing in a timely manner. We apologise if such an incident affects your ability to communicate with us.

Our staff are instructed to always act in a respectful and polite manner with our customers. When making contact with us, we also expect our customers to behave in a polite and respectful manner. We will not tolerate verbal or written abuse aimed towards any of our staff. In the event of such behaviour, we reserve the right to cancel your order and refund you in full. We also reserve the right to cancel your account and any credit account facilities if you have them.