Trade Warehouse is committed to protecting your personal information. This statement explains our practices for this Web site.
We gather personal information that we need to know when you ask us to do something for you. For example, if you ask us to send you newsletter, we need to know and store your email address. We will always ask for your permission and tell you how we’re going to use your personal information first. You can always choose not to provide it..
We only use the personal information we gather for purposes that you have agreed to, for example, to send you a newsletter. We do not collect personal information about any of our site’s visitors unless the visitor authorizes us to do so.
Only people within Trade Warehouse who need to access your personal information can access it; for example, the people who send a newsletter need to know your email address.
We do not sell or provide your personal information to any third parties. We might share your personal information under the following circumstances: We have your consent. We are required to share customer information by law, to protect the interests of the company or in the discharge of public duty. We need to share your personal information with a business partner in order to provide a service you have requested. Our business partner’s use of your information is restricted to the delivery of the service you have requested.
You have access to your personal information that we retain. We try to keep your personal information accurate and up to date. If you’d like to change or remove your personal information, please contact us.
We use current security measures to safeguard your personal information. All the personal information you provide us is stored in a secure computing environment to prevent unauthorized access. We control access so that only people who need to access the information can. To use My Account, you must use a personal email account to which only you should have access and a unique secure password. When you use secure areas of the site, we use Secure Sockets Layer (SSL) protocol with 256-bit encryption. This means that all the information sent between your computer and our secure computer environment is encrypted or scrambled so that no one can read it in transit. You can read it and we can read it-no one else. There are two cues to show you that you are using a secure area. First, the Web site address (or URL) appears as https:// (instead of just http://)-the “s” is for “secure.” Second, a lock or key indicator appears in the status bar of your Web browser. Secure areas of the site have a time-out feature. If you leave your secure session inactive for some time, it times-out to prevent unauthorized access.
We do not store credit card details once payments have been made. All credit card transactions are carried out on our partner institution’s website (CommWeb and Paypal). If someone uses your credit card to make an unauthorized purchase, check with the institution that issued your card to find out what the exact liability is.
If you send us an email, we may save it if we think we’ll need it to communicate with you. We never sell or share email addresses. Remember, email is not a secure way to send personal information because it is not encrypted. Please don’t send any personal information to us using email; use the Account area instead.
Our Web site stores information in a small text file, called a cookie, on your computer when you log into your 'Account' area. The cookie can only be read by the Trade Warehouse Web site.
Trade Warehouse stores a unique number (not any personal information) in the cookie that we place on your computer. We use this cookie to maintain your session when you have logged into the 'Account' area. The information we store in the cookie does not include data such as your name, company, email address, telephone number, state, country or the industry you work in. Note: If you do not allow cookies to be saved on your computer, you will not be able to use this site efficiently.
Once the cookie is saved on your computer, our Web site is the only site that can access and read the information that you provide. Trade Warehouse will not provide this information to any third parties or use it for sending unsolicited email.
We may amend this privacy and security statement from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on this Web site.