Safe & Secure Online Shopping
At Trade Warehouse Direct we ensure that all payments are made in a safe and secure manner using our two payment partners; Commonwealth Bank of Australia and Paypal.
We have aligned ourself with two of the most recognised banks and online payment providers in Australia to ensure safe, secure transactions everytime, thus giving you complete peace of mind.
This system allows us to take credit card payment direct from your credit card without the need for a Paypal account. We can accept Visa and Mastercard using the Commonwealth Bank of Australia's Commweb system.
When you checkout, you will notice that you are taken into a 256bit Secure Sockets Layer (SSL) encryted secure area of our website. You can see this by the web address changing to start with https:// and also you will notice a padlock symbol in your browser, usually near the address box. When you payment is processed, your credit card details are transmitted to CommWeb in a secure 256bit Secure Sockets Layer (SSL) encrypted transaction. Trade Warehouse Direct Pty Ltd does not retain these credit card details. When the payment is processed by CommWeb we receive a set of codes indicating the success and failure of the transaction and we also receive the last 4 digits of the credit card as a reference.
Should you want more information about the CommWeb system click here
If you chose to make payment by Paypal you are redirected away from our website temporarily to the Paypal secure payments website. Here you can enter your Paypal account details and make the payment using your Paypal credit or using a linked credit/bank card. If you chose to pay by bank transfer/e-Cheque there will be a delay in your payment being verified for approximately 5 days. Until the transaction is verified Trade Warehouse Direct are unable to send out the order.
For more information on Paypal accounts and Paypal security visit their website.
If you can ANY concerns or questions about our online payment methods, please feel free to call us to discuss our website payment security and so we can put your mind at rest.