All products sold by Trade Warehouse are brand new. We do not sell ANY second hand goods.
Trade Warehouse are commited to selling high quality products & to complete customer satisfaction. If you are unhappy with any item you receive, please contact us immediately to resolve the matter.
We offer a standard 12 month warranty on all products, unless otherwise specified within the listing. Some products such as screws, fixings & floor heating carry a much longer manufacturers warranty (up to 10 years).
THIS WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS PHYSICAL INJURIES OR PROPERTY DAMAGE, LOSS OF TIME OR INCONVENIENCE RESULTING FROM THE FAILURE OF ANY ITEMS.
Return/Exchange Policy:
How Returns / Exchanges Work:
Return Procedure:
To return items please: